The Senior Client Executives grow the incredible roster of clients that TierPoint supports in the Carolinas through personalized and comprehensive IT solutions.  Sr. Client Executives are new client acquisition engines, identifying and pursuing prospects that would benefit from our guidance and management of complex IT infrastructures. You will work with IT leaders to develop customized IT solutions that help them with their digital transformation initiatives. At TierPoint, success requires a unique combination of ambition, resourcefulness,...

We are seeking an experienced and dynamic Sr. Director of Customer Success to lead our Customer Success team. The ideal candidate will assist their direct team and TierPoint in initiatives to maximize customer enablement and customer retention, increase lifetime customer value, and ensure proactive motions to drive adoption, retention, and renewals. This role will collaborate cross-functionally with Sales, Product, Marketing, Finance, Service Delivery and other departments to create a seamless customer experience. 

Our HR team is seeking someone who is eager to grow their HR career while playing a key role in keeping our department running smoothly. We’re seeking a meticulous organizer who truly believes that “everything has its place” and takes pride in the details. If you love crossing items off a to-do list and thrive in a task-driven environment, you’ll feel right at home here. This role requires a high level of confidentiality and familiarity with HR policies and procedures, particularly those related to employee onboarding and offboarding. As our HR Support Specialist, you’ll be an essential member of the team, supporting, coordinating, and executing a wide range of tasks...

We are looking for an experienced, data-driven professional to join the marketing team to help us continue scaling organic visibility in both traditional search engines (SEO) and emerging AI-powered "answer engines" (AEO). In this role, you will develop and execute a comprehensive roadmap to drive qualified traffic and brand authority.

Responsible for enforcing credit policies all collection activity associated with an assigned portfolio of accounts. Accurately complete daily, weekly & monthly activities to meet performance objectives set by management. Develop solid relationships with key internal contacts and external customers through an ongoing written and verbal dialog.

The Senior Client Executives grow the incredible roster of clients that TierPoint supports through personalized and comprehensive IT solutions.  Sr. Client Executives are new client acquisition engines, identifying and pursuing prospects that would benefit from our guidance and management of complex IT infrastructures. You will work with IT leaders to develop customized IT solutions that help them with their digital transformation initiatives. At TierPoint, success requires a unique combination of ambition, resourcefulness, and...

The Senior Client Executives grow the incredible roster of clients that TierPoint supports through personalized and comprehensive IT solutions.  Sr. Client Executives are new client acquisition engines, identifying and pursuing prospects that would benefit from our guidance and management of complex IT infrastructures. You will work with IT leaders to develop customized IT solutions that help them with their digital transformation initiatives. At TierPoint, success requires a unique combination of ambition, resourcefulness, and...

The Senior Client Executives grow the incredible roster of clients that TierPoint supports in the Carolinas through personalized and comprehensive IT solutions.  Sr. Client Executives are new client acquisition engines, identifying and pursuing prospects that would benefit from our guidance and management of complex IT infrastructures. You will work with IT leaders to develop customized IT solutions that help them with their digital transformation initiatives. At TierPoint, success requires a unique combination of ambition, resourcefulness,...

We are seeking an Operations Technician I who will play a vital role in maintaining the smooth operations of our data center facilities. This position is ideal for a novice, IT professional who is eager to get hands-on experience in a dynamic, high-tech environment. We take pride in what we do and seeking someone equally as passionate in providing top-tier customer service knowing your positive contributions represent what we are all about.   General...

We are searching for a “Vibe Specialist” to join our HR team. Someone who can read the room, know what it needs and act. You are comfortable taking the lead or offering support, all the while, serving as cross-functional partner across all TierPoint departments. This role consists of enabling effective HR communications across the business as well as facilitating multiple employee programs and assisting in employee relations as needed. Our ideal candidate is comfortable moving initiatives from conception to implementation, crossing off their to-do lists and supporting some administrative tasks.  

The Sr. Accountant compiles financial information, processes journal entries, reconciles accounts, prepares reports and analyzes financial data. Strong familiarity with the laws and regulations that apply to an accounting function is required to ensure compliance. Possesses knowledge of the Company's financial accounting systems.  On a regular and continuous basis, exercises administrative judgment and assumes responsibility for decisions, consequences, and results having an impact on people, costs, and/or quality of service within the functional area.

We are seeking an Operations Technician I who will play a vital role in maintaining the smooth operations of our data center facilities. This position is ideal for a novice, IT professional who is eager to get hands-on experience in a dynamic, high-tech environment. We take pride in what we do and seeking someone equally as passionate in providing top-tier customer service knowing your positive contributions represent what we are all about.   General...

TierPoint is looking for aspiring technology sales professionals to join our Business Development Team. Our Business Development Representatives execute integrated, multichannel B2B prospecting strategies, pitching our award-winning Hybrid IT & Cloud solutions. This role offers a base salary, uncapped performance-based monthly bonuses, daily and weekly sales incentives, and a clear path for long-term career development in the booming field of technology sales. This position will solely be dedicated to outbound leads and accounts, generating demand for...

TierPoint is looking for aspiring technology sales professionals to join our Business Development Team. Our Business Development Representatives execute integrated, multichannel B2B prospecting strategies, pitching our award-winning Hybrid IT & Cloud solutions. This role offers a base salary, uncapped performance-based monthly bonuses, daily and weekly sales incentives, and a clear path for long-term career development in the booming field of technology sales. This position will solely be dedicated to outbound leads and accounts, generating demand for...

At TierPoint, we are technologists, trendsetters, explorers, and creative minds who like to push the limits of imagination. We are seeking others who share our passion for technology, possess a never-ending curiosity to learn new things and work with cutting edge technology.     Our Enterprise Operations Support Analysts (EOC Support Analyst) provide real-time solutions to our enterprise clients around the clock. This is the perfect position to start your career and learn the ropes into the world of managed services...

The Data Center Manager (DCM) will be responsible for overseeing all aspects of data center and building operations across 4 sites including, 24x7 staffing, facility infrastructure testing and preventive maintenance, service delivery, quality assurance, adherence to corporate standards and processes, oversight of all hardware assets within the datacenter (internal and customer assets), and continuous improvement to operations within the data center.  Requires ability to manage multiple projects at once including coordinating work efforts of internal and external resources as needed. Can provide these functions with minimal direct supervision.

The Sr Procurement Analyst is responsible for the purchase of goods and services, primarily IT hardware, software, and services while ensuring that cost, quality, and delivery requirements are met. This role serves as a subject matter expert in IT procurement, oversees key purchasing processes, and plays a critical role in supporting internal stakeholders and strategic initiatives.

TierPoint is seeking an Operations Specialist who will play a vital role in providing high quality customer service and supporting internal and external communication. Ideal candidates will have experience providing customer service in general administrative duties. In this role you will have the opportunity to act as a point of contact for clients, vendors, and internal team members. You must have the ability to work in a fast-paced and rapidly changing environment while escalating urgent issues appropriately to senior staff. An understanding of your role as it relates to the functioning of day-to-day operations will also be critical.

As a MEP Technician II, the employee is responsible for providing technical assistance to TierPoint and its customers in the Data Center. The employee is responsible for the day-to-day maintenance and service on the electrical - mechanical systems supporting the Data Center. The employee will educate and train other TierPoint personnel on tasks related to the mechanical-electrical systems and components. The employee will be primarily responsible for facility electrical / mechanical systems, documentation and ongoing service and support. This position is critical, as failure of these systems to function properly would result in millions of dollars in lost revenue and damaged equipment as well as...

At TierPoint, we are technologists, trendsetters, explorers, and creative minds who like to push the limits of imagination. We are seeking others who share our passion for technology, possess a never-ending curiosity to learn new things and work with cutting edge technology.     Our Enterprise Operations Support Analysts (EOC Support Analyst) provide real-time solutions to our enterprise clients around the clock. This is the perfect position to start your career and learn the ropes into the world of managed services...