Our Enterprise Operations Support Specialist (EOC Support Specialist) provide Tier 2 support to our enterprise clients around the clock. This is the perfect position to learn the ropes of managed services technologies. The opportunities for career advancement are right in front of you when you put your best foot forward.   Successful TierPoint EOC candidates are effective team & client communicators utilizing a myriad of tech resources and...

We are seeking an Operations Technician I who will play a vital role in maintaining the smooth operations of our data center facilities. This position is ideal for a novice, IT professional who is eager to get hands-on experience in a dynamic, high-tech environment. We take pride in what we do and seeking someone equally as passionate in providing top-tier customer service knowing your positive contributions represent what we are all about.   General assignments will include, but are not limited to entry-level...

The Operations Technician II role is ideal for someone who’s not only technically skilled but also thrives on solving complex challenges and finding innovative solutions. You’ll be at the center of activity, applying your technical expertise to keep systems running efficiently while continuously growing your skills. Daily responsibilities may include prepping cabinets, handling stock, racking servers, pulling cables, and managing alarms within a high-tech environment featuring advanced HVAC and electrical equipment. A strong customer service mindset is essential, as you’ll interact with customers to ensure their needs are met with professionalism and care.

Responsible for all collection activity associated with an assigned portfolio of accounts. Accurately complete day to day activities to meet performance objectives set by management. Develop solid relationships with key internal contacts and external customers through an ongoing written and verbal dialog.

The Network Engineer I plays a key role in supporting TierPoint’s Cloud, Colocation, and Managed Services Network Operations. This position requires a solid understanding of routing, switching, firewalls, and load-balancing technologies within a service provider environment. The ideal candidate will be able to communicate complex technical concepts clearly and effectively to both technical and non-technical audiences.  

We are seeking an Operations Technician I who will play a vital role in maintaining the smooth operations of our data center facilities. This position is ideal for a novice, IT professional who is eager to get hands-on experience in a dynamic, high-tech environment. We take pride in what we do and seeking someone equally as passionate in providing top-tier customer service knowing your positive contributions represent what we are all about.   General assignments will include, but are not limited to entry-level...

We are seeking an Operations Technician I who will play a vital role in maintaining the smooth operations of our data center facilities. This position is ideal for a novice, IT professional who is eager to get hands-on experience in a dynamic, high-tech environment. We take pride in what we do and seeking someone equally as passionate in providing top-tier customer service knowing your positive contributions represent what we are all about.   General assignments will include, but are not limited to entry-level...

The Manager, Employee Experience will serve as a key leader in shaping, enhancing, and delivering a meaningful and engaging workplace experience for both onsite and remote employees across our organization. This role combines people strategy, employee relations, and data-driven insights to strengthen culture, boost engagement, and elevate the overall employee journey.This individual will serve as a bridge between leadership, employees, and cross-functional HR partners, driving initiatives that bring our company values to life and ensure our workplaces are a destination of care, connection, and collaboration.  

TierPoint is a Managed Service Provider that operates state-of-the-art data centers delivering enterprise-class Services including DDos, WAF, Advanced FW, disaster recovery as a service (DRaaS), cloud services, managed services, colocation, dedicated server hosting and more with the highest level of security, safety, redundancy, reliability, scalability and technology. Our data centers are audited under HIPAA, PCI DSS, SSAE-16 SOC 1 Type II, SOC 2 Type II and SOC 3 standards annually.

The Lead Operations Technician is responsible for overseeing the daily operations, maintenance, and performance of the data center’s infrastructure and systems. Acting as the primary technical expert and escalation point, this role ensures optimal uptime, reliability, and operational excellence across all facility and hardware systems.   This position coordinates with cross-functional teams, manages vendor relationships, and provides hands-on leadership and mentorship to operations...

The Senior Client Executives grow the incredible roster of clients that TierPoint supports in the Tri-state area through personalized and comprehensive IT solutions.  Sr. Client Executives are new client acquisition engines, identifying and pursuing prospects that would benefit from our guidance and management of complex IT infrastructures. You will work with IT leaders to develop customized IT solutions that help them with their digital transformation initiatives. At TierPoint, success requires a unique combination of ambition,...

The Senior Client Executives grow the incredible roster of clients that TierPoint supports in the Carolinas through personalized and comprehensive IT solutions.  Sr. Client Executives are new client acquisition engines, identifying and pursuing prospects that would benefit from our guidance and management of complex IT infrastructures. You will work with IT leaders to develop customized IT solutions that help them with their digital transformation initiatives. At TierPoint, success requires a unique combination of ambition, resourcefulness,...

The Senior Client Executives grow the incredible roster of clients that TierPoint supports in the North Carolina through personalized and comprehensive IT solutions.  Sr. Client Executives are new client acquisition engines, identifying and pursuing prospects that would benefit from our guidance and management of complex IT infrastructures. You will work with IT leaders to develop customized IT solutions that help them with their digital transformation initiatives. At TierPoint, success requires a unique combination of ambition,...

The Operations Technician II role is ideal for someone who’s not only technically skilled but also thrives on solving complex challenges and finding innovative solutions. You’ll be at the center of activity, applying your technical expertise to keep systems running efficiently while continuously growing your skills. Daily responsibilities may include prepping cabinets, handling stock, racking servers, pulling cables, and managing alarms within a high-tech environment featuring advanced HVAC and electrical equipment. A strong customer service mindset is essential, as you’ll interact with customers to ensure their needs are met with professionalism and care.

The Operations Technician II role is ideal for someone who’s not only technically skilled but also thrives on solving complex challenges and finding innovative solutions. You’ll be at the center of activity, applying your technical expertise to keep systems running efficiently while continuously growing your skills. Daily responsibilities may include prepping cabinets, handling stock, racking servers, pulling cables, and managing alarms within a high-tech environment featuring advanced HVAC and electrical equipment. A strong customer service mindset is essential, as you’ll interact with customers to ensure their needs are met with professionalism and care.

The Senior Client Executives grow the incredible roster of clients that TierPoint supports in Tennessee through personalized and comprehensive IT solutions.  Sr. Client Executives are new client acquisition engines, identifying and pursuing prospects that would benefit from our guidance and management of complex IT infrastructures. You will work with IT leaders to develop customized IT solutions that help them with their digital transformation initiatives. At TierPoint, success requires a unique combination of ambition,...

We are seeking an Operations Technician I who will play a vital role in maintaining the smooth operations of our data center facilities. This position is ideal for a novice, IT professional who is eager to get hands-on experience in a dynamic, high-tech environment. We take pride in what we do and seeking someone equally as passionate in providing top-tier customer service knowing your positive contributions represent what we are all about.   General...

The Senior Client Executives grow the incredible roster of clients that TierPoint supports through personalized and comprehensive IT solutions.  Sr. Client Executives are new client acquisition engines, identifying and pursuing prospects that would benefit from our guidance and management of complex IT infrastructures. You will work with IT leaders to develop customized IT solutions that help them with their digital transformation initiatives. At TierPoint, success requires a unique combination of ambition, resourcefulness, and...

TierPoint is looking for aspiring technology sales professionals to join our Business Development Team. Our Business Development Representatives execute integrated, multichannel B2B prospecting strategies, pitching our award-winning Hybrid IT & Cloud solutions. This role offers a base salary, uncapped performance-based monthly bonuses, daily and weekly sales incentives, and a clear path for long-term career development in the booming field of technology sales. This position will solely be dedicated to outbound leads and accounts, generating demand for...

TierPoint is looking for aspiring technology sales professionals to join our Business Development Team. Our Business Development Representatives execute integrated, multichannel B2B prospecting strategies, pitching our award-winning Hybrid IT & Cloud solutions. This role offers a base salary, uncapped performance-based monthly bonuses, daily and weekly sales incentives, and a clear path for long-term career development in the booming field of technology sales. This position will solely be dedicated to outbound leads and accounts, generating demand for...