As a CPQ Administrator, you will play a crucial role in supporting, building, testing, and implementing quoting flows through TierPoint’s CPQ platform. Your expertise will contribute to an streamlined sales experience, efficient pricing, product configuration, and document generation.   Tierpoint is modernizing their quoting technology stack and this position is an opportunity to be part of the beginning stages of implementation. Training and...

Are you a ServiceNow guru who can build workflows and solve problems that make mere mortals quake in fear? Can you navigate the ServiceNow platform blindfolded and with your hands tied behind your back? Do you have a sense of humor that can make even the grumpiest stakeholders crack a smile? Then we want YOU! We're looking for a ServiceNow Guru to join our team and work magic on our ServiceNow platform.

The Senior Client Executives grow the incredible roster of clients that TierPoint supports in Tennessee through personalized and comprehensive IT solutions.  Sr. Client Executives are new client acquisition engines, identifying and pursuing prospects that would benefit from our guidance and management of complex IT infrastructures. You will work with IT leaders to develop customized IT solutions that help them with their digital transformation initiatives. At TierPoint, success requires a unique combination of ambition,...

Reporting directly to Security Engineering Management and under the general supervision by Information Security Office Leadership, this role will be leading our threat hunting and intel programs. The ideal candidate will have a strong analytical mindset, hands-on experience with cybersecurity tools, and the ability to detect sophisticated cyber threats before they become impactful incidents. General duties will include, but are not limited to: - Lead the development and lifecycle of TierPoint threat hunting and cyber intel programs. -

As a member of the leadership team, this position is responsible for managing and growing the colocation business at TierPoint. Requiring cross-functional expertise and a deep understanding of the data center industry, the VP of Colocation Services will drive the strategy and new revenue-generating activities.   The ideal candidate is a strategic business leader with a team-based, cross-functional perspective coupled with a relentless passion for results and achievement. The individual...

The Linux Engineer II will be part of a Linux team in the 24x7 operational support of TierPoint managed services customers. The successful candidate will demonstrate advanced expertise in Linux operating systems. The candidate must also have outstanding customer service skills, and the ability to translate complex technical issues into common language. The Linux engineer reports to the OS Team lead, OS Services.

TierPoint is looking for aspiring technology sales professionals to join our Business Development Team. Our Business Development Representatives execute integrated, multichannel B2B prospecting strategies, pitching our award-winning Hybrid IT & Cloud solutions. This role offers a base salary, uncapped performance-based monthly bonuses, daily and weekly sales incentives, and a clear path for long-term career development in the booming field of technology sales. 

The Operations Technician I require basic technical skills and capabilities. The ability to organize technical tasks, as well as the ability to develop a detail oriented technical problem solving approach. This position requires someone who can identify issues independently and resolve issues with little to no supervision. A strong customer service background and experience dealing with customers is a must. General assignments will include, but are not limited to: entry-level technical tasks, cabinet prep, stock...

The HDS Customer Service Analyst is responsible for providing a quality customer experience to all HDS customers. Solutions supported by the HDS analyst include incident management, desktop support, and proprietary application support to customers globally. The Help Desk Service Analyst is the first line incident resolution and collaborates with Service Specialists to provide industry leading service all HDS customers.

The Senior Client Executives grow the incredible roster of clients that TierPoint supports in the midwest through personalized and comprehensive IT solutions.  Sr. Client Executives are new client acquisition engines, identifying and pursuing prospects that would benefit from our guidance and management of complex IT infrastructures. You will work with IT leaders to develop customized IT solutions that help them with their digital transformation initiatives. At TierPoint, success requires a unique combination of ambition,...

The Operations Technician II position requires advanced technical skills and capabilities. The ability to organize technical tasks, as well as the ability to develop a detail-oriented technical problem-solving approach. This position requires someone who can identify issues independently and resolve complex issues with little to no supervision. This position will incrementally be responsible for supporting internal applications and systems. A strong customer service background and experience dealing with customers is a must. General assignments will include but are not limited to intermediate-level technical tasks, cabinet prep, stock handling, racking servers, cabling pulling,...

With a vast network of data centers, cloud pods, and IT experts, we are always seeking positive people to help propel our business forward... TierPoint is seeking a skilled Operations Specialist II to join our team. Ideal candidates will have experience providing customer service in general receptionist/administrative duties. In this role you will have the opportunity to act as a point of contact for clients and assist with coordinating meetings both internally within different departments and with external clients. As well as monitoring security cameras. You must have the ability to work in a fast-paced and rapidly changing environment, independently with minimal direction...

As a Technical Sales Trainer, you will spearhead the design and execution of comprehensive training programs, certifications, and competency frameworks to ensure that our technical, sales, and customer-facing teams have the skills they need to exceed their goals. Working closely with our sales teams and stakeholders across business units, you will drive continuous skills development for our teams in the revenue organization

The Operations Technician I require basic technical skills and capabilities. The ability to organize technical tasks, as well as the ability to develop a detail oriented technical problem-solving approach. This position requires someone who can identify issues independently and resolve issues with little to no supervision. A strong customer service background and experience dealing with customers is a must. General assignments will include, but are not limited to: entry-level technical tasks, cabinet prep, stock handling, racking servers, cable pulling and termination, cleaning, working around HVAC and electrical equipment and organizational tasks.  

TierPoint is looking for aspiring technology sales professionals to join our Business Development Team. Our Business Development Representatives execute integrated, multichannel B2B prospecting strategies, pitching our award-winning Hybrid IT & Cloud solutions. This role offers a base salary, uncapped performance-based monthly bonuses, daily and weekly sales incentives, and a clear path for long-term career development in the booming field of technology sales. This position will solely be dedicated to outbound leads and accounts, generating demand for...

The Linux Engineer I will be part of a Linux OS team in the 24x7 operational support of TierPoint managed services customers. The successful candidate will demonstrate knowledge in Linux operating systems. The candidate must also have outstanding customer service skills, and the ability to translate technical issues into common language.  The Linux Engineer reports to the Manager OS Managed Services.

At TierPoint, we are technologists, trendsetters, explorers, and creative minds who like to push the limits of imagination. We are seeking others who share our passion for technology, possess a never-ending curiosity to learn new things, and work with cutting-edge technology.    The Sr. Manager of Growth Marketing will connect the strategy and execution of demand generation activities to attract potential customers and nurture them through...

This position is responsible for ensuring customer satisfaction while performing Security Operations related duties. This is a very fast-paced environment consisting of Fortinet security devices.

This position will support a wide range of security activities for TierPoint’s Information Security Office and the Security Operations Center.  Under the direct supervision of the Senior Director, Security Operations Center, this position provides security assistance through operations, incident response, threat hunting, malware analysis and network/host scanning for vulnerabilities, and system remediation activities.

The Senior Client Executives grow the incredible roster of clients that TierPoint supports in New England through personalized and comprehensive IT solutions.  Sr. Client Executives are new client acquisition engines, identifying and pursuing prospects that would benefit from our guidance and management of complex IT infrastructures. You will work with IT leaders to develop customized IT solutions that help them with their digital transformation initiatives. At TierPoint, success requires a unique combination of ambition,...