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Client Executives build relationships with prospective and existing clients to understand their business and technology needs and identify opportunities to deliver value through TierPoint’s infrastructure, cloud, managed services, and security solutions. This role focuses on generating new business opportunities, developing client relationships, expanding existing accounts, and supporting consultative sales cycles that drive recurring revenue...
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The Contract Administrator plays a key role in supporting TierPoint's legal and business operations by partnering with cross-functional teams to manage contracts throughout their lifecycle. Under general Legal Department/Contract Administration supervision, this position assists with contract preparation, interpretation, the creation and maintenance of a contract management database, and other specific legal needs of the business units in a fast-paced, multi-tasking environment.
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Client Executives build relationships with prospective and existing clients to understand their business and technology needs and identify opportunities to deliver value through TierPoint’s infrastructure, cloud, managed services, and security solutions. This role focuses on generating new business opportunities, developing client relationships, expanding existing accounts, and supporting consultative sales cycles that drive recurring revenue...
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The HDS Customer Service Analyst is responsible for providing a quality customer experience to all HDS customers. Solutions supported by the HDS analyst include incident management, desktop support, and proprietary application support to customers globally. The Help Desk Service Analyst is the first line incident resolution and collaborates with Service Specialists to provide industry leading service all HDS customers.
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The Linux Engineer I will be part of a Linux OS team in the 24x7 operational support of TierPoint managed services customers. The successful candidate will demonstrate knowledge in Linux operating systems. The candidate must also have outstanding customer service skills, and the ability to translate technical issues into common language. The Linux Engineer reports to the Manager OS Managed Services.
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We are seeking an Operations Technician I who will play a vital role in maintaining the smooth operations of our data center facilities. This position is ideal for a novice, IT professional who is eager to get hands-on experience in a dynamic, high-tech environment. We take pride in what we do and seeking someone equally as passionate in providing top-tier customer service knowing your positive contributions represent what we are all about.
General assignments will include, but are not limited to entry-level...
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Sr. Client Executives work with senior business and IT leaders at mid-market and enterprise organizations to solve complex infrastructure, cloud, managed services, and security challenges with TierPoint solutions. This role...
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The HDS Customer Service Analyst is responsible for providing a quality customer experience to all HDS customers. Solutions supported by the HDS analyst include incident management, desktop support, and proprietary application support to customers globally. The Help Desk Service Analyst is the first line incident resolution and collaborates with Service Specialists to provide industry leading service all HDS customers.
Shift Schedule:
- Tuesday, Wednesday, Friday, Saturday, 7:00 am - 6:00 pm
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We are looking for an experienced Search Engine Optimization professional to join the digital marketing team to build a world-class SEO function that will accelerate growth and brand awareness.
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Sr. Client Executives work with senior business and IT leaders at mid-market and enterprise organizations to solve complex infrastructure, cloud, managed services, and security challenges with TierPoint solutions. This role...
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MEP Technician II is responsible for the day-to-day maintenance and service on the electrical - mechanical systems supporting the Data Center. The ideal candidate will have an extensive background in mechanical, electrical, and plumbing systems, with the ability to troubleshoot, maintain, and repair a wide range of building systems to ensure safe and efficient operations. Educate and train other TierPoint personnel on tasks related to the mechanical-electrical systems and components. Responsible for facility electrical/mechanical systems, documentation and ongoing service and support.
Shift Schedule:
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The Senior Revenue Assurance Analyst is responsible for protecting revenue integrity through financial analysis, customer account reviews, revenue validation, dispute investigation, and revenue risk identification. The role ensures accurate customer financial outcomes through detailed research, analysis, and resolution of customer account concerns and financial discrepancies. This role is designed as a hybrid position with approximately 80% of responsibilities dedicated to Revenue Assurance and 20% focused on Billing Operations support.
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TierPoint is seeking an Operations Specialist who will play a vital role in providing high quality customer service and supporting internal and external communication. Ideal candidates will have experience providing customer service in general administrative duties. In this role you will have the opportunity to act as a point of contact for clients, vendors, and internal team members. You must have the ability to work in a fast-paced and rapidly changing environment while escalating urgent issues appropriately to senior staff. An understanding of your role as it relates to the functioning of day-to-day operations will also be critical.
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Join a high-performing accounting team at the center of a rapidly evolving data center business, where you’ll lead a timely, accurate close process and turn financial results into impactful insights that drive the organization forward.
As the Manager, Accounting, you will lead and execute core accounting operations to deliver an efficient, on-time monthly close, while ensuring financial results are accurate, actionable, and clearly communicated to stakeholders across the business.
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MEP Technician II is responsible for the day-to-day maintenance and service on the electrical - mechanical systems supporting the Data Center. The ideal candidate will have an extensive background in mechanical, electrical, and plumbing systems, with the ability to troubleshoot, maintain, and repair a wide range of building systems to ensure safe and efficient operations. Educate and train other TierPoint personnel on tasks related to the mechanical-electrical systems and components. Responsible for facility electrical/mechanical systems, documentation and ongoing service and support.