This position is responsible for ensuring customer satisfaction while performing Security Operations related duties. This is a very fast-paced environment consisting of Fortinet security devices.   Note: This is a home office based role however, only local candidates in one of the following regions: Chicago, IL, Jacksonville, FL, and/or Breinigsville, PA will be considered. 

The Senior Client Executives grow the incredible roster of clients that TierPoint supports through personalized and comprehensive IT solutions.  Sr. Client Executives are new client acquisition engines, identifying and pursuing prospects that would benefit from our guidance and management of complex IT infrastructures. You will work with IT leaders to develop customized IT solutions that help them with their digital transformation initiatives. At TierPoint, success requires a unique combination of ambition, resourcefulness, and...

The Data Center Manager (DCM) will be responsible for overseeing all aspects of data center and building operations across 4 sites including, 24x7 staffing, facility infrastructure testing and preventive maintenance, service delivery, quality assurance, adherence to corporate standards and processes, oversight of all hardware assets within the datacenter (internal and customer assets), and continuous improvement to operations within the data center.  Requires ability to manage multiple projects at once including coordinating work efforts of internal and external resources as needed. Can provide these functions with minimal direct supervision.

The Lead Operations Technician position, works independently identifying areas for improvement within the existing environment, developing and implementing recommendations for improvement. Responsible for mentoring other technical staff, consistently author’s knowledge base articles and provides proactive solutions and serves as a backup for the local operations manager. Serve as an escalation point for all issues requiring engineering assistance. Responsibilities include maintaining at least one internal system and all relevant support documentation.  Consistently demonstrate proficiency in resolving moderate to complex support problems.

Responsible for all collection activity associated with an assigned portfolio of accounts. Accurately complete day to day activities to meet performance objectives set by management. Develop solid relationships with key internal contacts and external customers through an ongoing written and verbal dialog.

The Life Cycle Management (LCM) Engineer I is responsible for remediation to customer environments. This includes but is not limited to physical, virtual, preventative upgrades, and vulnerability-related OS patching/upgrades. This position will require the ability to follow complicated instructions with a client-first mentality. This role requires a high attention to detail and the ability to be flexible to client needs, escalate to teams, leadership, and partners when appropriate, and drive change to complete remediations on time.  

This position is responsible for ensuring customer satisfaction while performing Security Operations related duties. This is a very fast-paced environment consisting of Fortinet security devices.   Note: This is a home office based role however, only local candidates in one of the following regions: Chicago, IL, Jacksonville, FL, and/or Breinigsville, PA will be considered. 

The Operations Technician II position requires advanced technical skills and capabilities. The ability to organize technical tasks, as well as the ability to develop a detail-oriented technical problem-solving approach. This position requires someone who can identify issues independently and resolve complex issues with little to no supervision. This position will incrementally be responsible for supporting internal applications and systems. A strong customer service background and experience dealing with customers is a must. General assignments will include but are not limited to intermediate-level technical tasks, cabinet prep, stock handling, racking servers, cabling pulling, troubleshooting, server...

We are seeking a skilled and reliable MEP Technician to join our facilities team. The ideal candidate will have experience in Mechanical, Electrical, and Plumbing systems, and be responsible for the maintenance, repair, and installation of building services equipment. This role ensures all systems operate efficiently and safely in compliance with relevant codes and standards. As an MEP Technician, the employee is responsible for the day-to-day maintenance and service on the electrical - mechanical systems supporting the Data Center, including documentation of systems and ongoing service and support.  

Disaster Recovery as a Service (DRaaS) Engineer for a leading provider of secure, connected data centers and cloud solutions with one of the largest most geographically diversified footprints in the nation. Fast paced, dynamic environment, supporting a rapidly growing solution and pillar product at Tierpoint. A Tierpoint DRaaS Engineer works directly with customers to ensure successful replication of systems to recovery sites and to deliver successful and organized rehearsals using various block level replication technologies with very low Recover Point Objectives (RPO) and Recovery Time Objectives (RTO). The DRaaS Engineer will guide customers through the preparation, planning, and delivery of successful...

The Senior Client Executives grow the incredible roster of clients that TierPoint supports in the Carolinas through personalized and comprehensive IT solutions.  Sr. Client Executives are new client acquisition engines, identifying and pursuing prospects that would benefit from our guidance and management of complex IT infrastructures. You will work with IT leaders to develop customized IT solutions that help them with their digital transformation initiatives. At TierPoint, success requires a unique combination of ambition, resourcefulness,...

The Senior Client Executives grow the incredible roster of clients that TierPoint supports through personalized and comprehensive IT solutions.  Sr. Client Executives are new client acquisition engines, identifying and pursuing prospects that would benefit from our guidance and management of complex IT infrastructures. You will work with IT leaders to develop customized IT solutions that help them with their digital transformation initiatives. At TierPoint, success requires a unique combination of ambition, resourcefulness, and...

The Operations Technician I require basic technical skills and capabilities. The ability to organize technical tasks, as well as the ability to develop a detail oriented technical problem solving approach. This position requires someone who can identify issues independently and resolve issues with little to no supervision. A strong customer service background and experience dealing with customers is a must. General assignments will include, but are not limited to: entry-level...

At TierPoint, we are technologists, trendsetters, explorers, and creative minds who like to push the limits of imagination. We are seeking others who share our passion for technology, possess a never-ending curiosity to learn new things, and work with cutting-edge technology.    The Sr. Manager of Growth Marketing will connect the strategy and execution of demand generation activities to attract potential customers and nurture them through...

The Senior Director, Data Center Construction oversees all aspects of construction projects related to data center development, expansion, and maintenance. This leadership role is responsible for managing multiple, large-scale construction initiatives simultaneously—from planning and budgeting through execution and final commissioning. The Director ensures that all projects meet quality, safety, timeline, and cost objectives, while aligning with company standards and client expectations. This position requires close collaboration with internal teams (design, engineering,...

The Senior Client Executives grow the incredible roster of clients that TierPoint supports through personalized and comprehensive IT solutions.  Sr. Client Executives are new client acquisition engines, identifying and pursuing prospects that would benefit from our guidance and management of complex IT infrastructures. You will work with IT leaders to develop customized IT solutions that help them with their digital transformation initiatives. At TierPoint, success requires a unique combination of ambition, resourcefulness, and...

TierPoint is looking for aspiring technology sales professionals to join our Business Development Team. Our Business Development Representatives execute integrated, multichannel B2B prospecting strategies, pitching our award-winning Hybrid IT & Cloud solutions. This role offers a base salary, uncapped performance-based monthly bonuses, daily and weekly sales incentives, and a clear path for long-term career development in the booming field of technology sales. This position will solely be dedicated to outbound leads and accounts, generating demand for...

TierPoint is looking for aspiring technology sales professionals to join our Business Development Team. Our Business Development Representatives execute integrated, multichannel B2B prospecting strategies, pitching our award-winning Hybrid IT & Cloud solutions. This role offers a base salary, uncapped performance-based monthly bonuses, daily and weekly sales incentives, and a clear path for long-term career development in the booming field of technology sales. This position will solely be dedicated to outbound leads and accounts, generating demand for...