The Operations Technician II position requires advanced technical skills and capabilities. The ability to organize technical tasks, as well as the ability to develop a detail-oriented technical problem-solving approach. This position requires someone who can identify issues independently and resolve complex issues with little to no supervision. This position will incrementally be responsible for supporting internal applications and systems. A strong customer service background and experience dealing with customers is a must. General assignments will include but are not limited to intermediate-level technical tasks, cabinet prep, stock handling, racking servers, cabling pulling, troubleshooting, server provisioning, alarm monitoring and escalation, and working around HVAC and electrical equipment. 

The Operations Technician II position requires advanced technical skills and capabilities. The ability to organize technical tasks, as well as the ability to develop a detail-oriented technical problem-solving approach. This position requires someone who can identify issues independently and resolve complex issues with little to no supervision. This position will incrementally be responsible for supporting internal applications and systems. A strong customer service background and experience dealing with customers is a must. General assignments will include but are not limited to intermediate-level technical tasks, cabinet prep, stock handling, racking servers, cabling pulling, troubleshooting, server provisioning, alarm monitoring and escalation, and working around HVAC and electrical equipment. 

The Operations Technician I require basic technical skills and capabilities. The ability to organize technical tasks, as well as the ability to develop a detail oriented technical problem solving approach. This position requires someone who can identify issues independently and resolve issues with little to no supervision. A strong customer service background and experience dealing with customers is a must. General assignments will include, but are not limited to: entry-level technical tasks, cabinet prep, stock handling, racking servers, cable pulling and termination, cleaning, working around HVAC and electrical equipment and organizational tasks. 

The Lead Operations Technician works independently identifying areas for improvement within the existing environment, developing and implementing recommendations for improvement. Responsible for mentoring other technical staff, consistently authors knowledge base articles and provides proactive solutions and serves as a backup for the local operations manager. Serve as an escalation point for all issues requiring engineering assistance. Responsibilities include maintaining at least one internal system and all relevant support documentation. Consistently demonstrate proficiency in resolving moderate to complex support problems.   This position is requires working independently after seeking management approval. Duties include planning, coordination, and completion of maintenance activities by creating project plans and following change management procedures. On-call support is a requirement of this position.

The Operations Technician I require basic technical skills and capabilities. The ability to organize technical tasks, as well as the ability to develop a detail oriented technical problem-solving approach. This position requires someone who can identify issues independently and resolve issues with little to no supervision. A strong customer service background and experience dealing with customers is a must. General assignments will include, but are not limited to: entry-level technical tasks, cabinet prep, stock handling, racking servers, cable pulling and termination, cleaning, working around HVAC and electrical equipment and organizational tasks.

The Operations Technician I require basic technical skills and capabilities. The ability to organize technical tasks, as well as the ability to develop a detail oriented technical problem solving approach. This position requires someone who can identify issues independently and resolve issues with little to no supervision. A strong customer service background and experience dealing with customers is a must. General assignments will include, but are not limited to: entry-level technical tasks, cabinet prep, stock handling, racking servers, cable pulling and termination, cleaning, working around HVAC and electrical equipment and organizational tasks. 

Our Payroll and Benefits Specialist will be responsible for providing Payroll support, benefits administration, and consultation to TierPoint employees. They will also have exposure to benefits employee day-to-day administration. This individual will work closely with other HR team members and report to the Vice President, Human Resources.   Note: This is an on-site position. Only applicants residing in the Saint Louis metropolitan and/or surrounding areas will be considered. 

The Senior Account Executives grow the incredible roster of clients that TierPoint supports through personalized and comprehensive IT solutions.  Sr. AEs are new client acquisition engines, identifying and pursuing prospects that would benefit from our guidance and management of complex IT infrastructures. You will work with IT leaders to develop customized IT solutions that help them with their digital transformation initiatives. At TierPoint, success requires a unique combination of ambition, resourcefulness, and tenacity. We are a results-driven company, which means no politics and a bias-to-action culture where you can make your mark and take as much responsibility as you can handle. Come join the ranks of the world class Sales Team that we are building!   Note: This is a home office based role however, only local candidates in the Kansas City metro area and/or surrounding markets will be considered.

The Solutions Delivery Manager (SDM) is the technical leader for client implementations.  Responsibilities include collecting, evaluating, and disseminating technical design requirements.  The SDM works closely with the Sales Engineering, Implementation Engineering, and Project Management teams to architect fully functioning designs based on TierPoint standards.  The ideal candidate will possess extensive customer service experience and a diverse technical skillset with an expert-level focus in Networking, Virtualization, or Security.

The Manager of Telecom Procurement is directly responsible for day-to-day leadership of third party procurement, renewal, and termination ofvendor circuits. This position is directly responsible for the successful delivery of process transformation and change management initiatives, enabling the Procurement organization to achieve its goals, including cost management and improved Time to Revenue. Process mapping, process improvement, and data analysis are key to success in this role.

As a CPQ Administrator, you will play a crucial role in supporting, building, testing, and implementing quoting flows through TierPoint’s CPQ platform. Your expertise will contribute to an streamlined sales experience, efficient pricing, product configuration, and document generation.   Tierpoint is modernizing their quoting technology stack and this position is an opportunity to be part of the beginning stages of implementation. Training and mentorship with the new platform would be part of the onboarding process. 

TierPoint is seeking an entry-level Operations Specialist to join our team. Ideal candidates will have at least 1 year of experience providing customer service and basic computer skills. You must have the ability to work independently with minimal direction while escalating urgent issues appropriately to senior staff. An understanding of your role as it relates to the functioning of day-to-day operations will also be critical.  This is a great opportunity for someone currently studying or looking to learn about technology and wanting to get into the IT industry.  We offer on-line training modules and certification reimbursement for various IT courses.

As a CPQ Developer, you will play a crucial role in designing, building, and implementing quoting flows through the CPQ platform. Your expertise will contribute to a streamlined sales experience, efficient pricing, product configuration, and document generation. Your role will directly be responsible for features used everyday by TierPoint’s Sales organization, and impact downstream teams like Implementations and Support to create a truly holistic product model at TierPoint.   Tierpoint is modernizing their technology stack and this position is an opportunity to be part of the beginning stages of implementation.  Training and mentorship with the new platform would be part of the onboarding process.  

Our Senior Account Executives (Sr. AEs) grow the incredible roster of clients that TierPoint supports in the Raleigh, NC region through personalized and comprehensive IT solutions. Sr. AEs are new client acquisition engines, identifying and pursuing prospects that would benefit from our guidance and management of complex IT infrastructures. You will work with IT leaders to develop customized IT solutions that help them with their digital transformation initiatives. At TierPoint, success requires a unique combination of ambition, resourcefulness, and tenacity. We are a results-driven company, which means no politics and a bias-to-action culture where you can make your mark and take as much responsibility as you can handle. Come join the ranks of the world class Sales Team that we are building!  

The Operations Technician I require basic technical skills and capabilities. The ability to organize technical tasks, as well as the ability to develop a detail oriented technical problem-solving approach. This position requires someone who can identify issues independently and resolve issues with little to no supervision. A strong customer service background and experience dealing with customers is a must. General assignments will include, but are not limited to: entry-level technical tasks, cabinet prep, stock handling, racking servers, cable pulling and termination, cleaning, working around HVAC and electrical equipment and organizational tasks.

The Operations Technician I require basic technical skills and capabilities. The ability to organize technical tasks, as well as the ability to develop a detail oriented technical problem-solving approach. This position requires someone who can identify issues independently and resolve issues with little to no supervision. A strong customer service background and experience dealing with customers is a must. General assignments will include, but are not limited to: entry-level technical tasks, cabinet prep, stock handling, racking servers, cable pulling and termination, cleaning, working around HVAC and electrical equipment and organizational tasks.

At TierPoint, we are technologists, trendsetters, explorers, and creative minds who like to push the limits of imagination. We are seeking others who share our passion for technology, possess a never-ending curiosity to learn new things and work with cutting edge technology.     TierPoint is experiencing tremendous growth. We have the opportunity for a Cash Application Analyst to join our team. This position will be responsible for cash applications, credit risk analyses and reporting.  The ideal candidate will ensure that cash is applied, and credit ratings are processed in accordance with the Company’s policies and procedures.

As the Data Center Manager (DCM), the employee will be responsible for overseeing all aspects of datacenter operations to include, 24x7 staffing, facility infrastructure testing and preventive maintenance, service delivery, quality assurance, adherence to corporate standards and processes, internal and external audits, oversight of all hardware assets within the datacenter (internal and customer assets), and continuous improvement to operations within the datacenter.  Requires ability to manage multiple projects at once including coordinating work efforts of internal and external resources as needed.  The DCM can provide these functions with minimal direct supervision.

The Senior Account Executives grow the incredible roster of clients that TierPoint supports through personalized and comprehensive IT solutions.  Sr. AEs are new client acquisition engines, identifying and pursuing prospects that would benefit from our guidance and management of complex IT infrastructures. You will work with IT leaders to develop customized IT solutions that help them with their digital transformation initiatives. At TierPoint, success requires a unique combination of ambition, resourcefulness, and tenacity. We are a results-driven company, which means no politics and a bias-to-action culture where you can make your mark and take as much responsibility as you can handle. Come join the ranks of the world class Sales Team that we are building!   Note: This is a home office based role however, only local candidates in the Chicago, IL area or Milwaukee, WI market will be considered. 

The Operations Technician I require basic technical skills and capabilities. The ability to organize technical tasks, as well as the ability to develop a detail oriented technical problem solving approach. This position requires someone who can identify issues independently and resolve issues with little to no supervision. A strong customer service background and experience dealing with customers is a must. General assignments will include, but are not limited to: entry-level technical tasks, cabinet prep, stock handling, racking servers, cable pulling and termination, cleaning, working around HVAC and electrical equipment and organizational tasks.