The National Channel Manager wins, maintains, and expands relationships in the ecosystem of TierPoint National and Alliance partners. The National Channel Manager is responsible for achieving opportunity creation goals to reach team sales objectives. The National Channel Manager reports to the Assistant Vice President of Channel and Alliances.

The Sr. Procurement Analyst supports the day-to-day operations of the Telecommunications spend category by working closely with Procurement leaders to manage key processes such as ensuring timely order fulfillment, handling circuit terminations, and managing any related issues. This role ensures cost management goals are met while adhering to project deadlines and involves building strong relationships with internal teams and external suppliers. Additionally, the Sr. Procurement Analyst will work to obtain credits for service outages, manage inventory, and actively contribute to improving procurement processes. The role emphasizes the importance of being a constant learner, asking insightful questions, and demonstrating a willingness...

As the Data Center Manager (DCM), the employee will be responsible for overseeing all aspects of datacenter operations to include, 24x7 staffing, facility infrastructure testing and preventive maintenance, service delivery, quality assurance, adherence to corporate standards and processes, internal and external audits, oversight of all hardware assets within the datacenter (internal and customer assets), and continuous improvement to operations within the datacenter.  Requires ability to manage multiple projects at once including coordinating work efforts of internal and external resources as needed.  The DCM can provide these functions with minimal direct supervision.

A Security Technician will join the TierPoint managed services team by achieving the following goals:    

The Sr. Channel Sales Manager wins, maintains, and expands relationships with new and assigned channel partners. The Channel Manager is responsible for achieving sales, profitability and partner recruitment objectives in their geographic market. The Sr. Channel Sales Manager reports to the Channel Director.

The Sr. Channel Sales Manager wins, maintains, and expands relationships with new and assigned channel partners. The Channel Manager is responsible for achieving sales, profitability and partner recruitment objectives in their geographic market. The Sr. Channel Sales Manager reports to the Channel Director.

The Operations Technician I position requires basic technical skills and capabilities. The ability to organize technical tasks, as well as the ability to develop a detail-oriented technical problem-solving approach. A strong customer service background is preferred.  General assignments will include, but are not limited to entry-level technical tasks, cabinet prep, inventory handling, racking servers, cable pulling and termination, cleaning, working around HVAC and electrical equipment and organizational tasks. 

TierPoint is looking for aspiring technology sales professionals to join our Business Development Team. Our Business Development Representatives execute integrated, multichannel B2B prospecting strategies, pitching our award-winning Hybrid IT & Cloud solutions. This role offers a base salary, uncapped performance-based monthly bonuses, daily and weekly sales incentives, and a clear path for long-term career development in the booming field of technology sales. 

The Senior Account Executives (Sr. AE) grow the incredible roster of clients that TierPoint supports in the New York City Region through personalized and comprehensive IT solutions.  Sr. AEs are new client acquisition engines, identifying and pursuing prospects that would benefit from our guidance and management of complex IT infrastructures. You will work with IT leaders to develop customized IT solutions that help them with their digital transformation initiatives. At TierPoint, success requires a unique combination of ambition,...

Disaster Recovery as a Service (DRaaS) Engineer for a leading provider of secure, connected data centers and cloud solutions with one of the largest most geographically diversified footprints in the nation.  Fast paced, dynamic environment, supporting a rapidly growing solution and pillar product at Tierpoint.  A Tierpoint DRaaS Engineer works with various block level replication technologies with very low Recover Point Objectives (RPO) and Recovery Time Objectives (RTO).  We strive to achieve and maintain the best possible RPOs and RTOs for our customer’s critical systems as well as closely monitor the underlying recovery infrastructure to insure customers may rapidly failover services into Tierpoint in the event of...

The Operations Technician I require basic technical skills and capabilities. The ability to organize technical tasks, as well as the ability to develop a detail oriented technical problem-solving approach. This position requires someone who can identify issues independently and resolve issues with little to no supervision. A strong customer service background and experience dealing with customers is a must. General assignments will include, but are not limited to: entry-level technical tasks, cabinet prep, stock handling, racking servers, cable pulling and termination, cleaning, working around HVAC and electrical equipment and organizational tasks.

With a vast network of data centers, cloud pods, and IT experts, we are always seeking positive people to help propel our business forward... TierPoint is seeking a skilled Operations Specialist to join our team. Ideal candidates will have experience providing customer service in general receptionist/administrative duties. In this role you will have the opportunity to act as a point of contact for clients and assist with coordinating meetings both internally within different departments and with external clients. As well as monitoring security cameras.

TierPoint’s Public Cloud Managed Services team is a team of pioneers and technologists delivering next-generation public cloud managed services while pursuing service management innovation as a competitive advantage. Our engineers support customers throughout all phases of their cloud journeys driving the planning, designing, building, migrating, running, operating, and continuous optimization of cost, performance, and security of their workloads in the cloud. These engineers are life-long learners that aim to inspire each other to continue to learn, innovate, and grow together utilizing the latest technology and the best practices, occasionally drawing on their technical chops to...

The Sr Systems Engineer – Network role is responsible for designing, building and supporting the Tierpoint network. The successful candidate will need to demonstrate senior level expertise in multiple SME areas such as network routing, switching, firewall, and load balancing technologies. This individual must also have the ability to work closely with internal and external customers and translate complex technical issues into common language. It is expected in this position you will have the ability to lead deployment of new products, features, or otherwise new technical components, and will be responsible to assist in the documenting and training of these items to other Engineers, as well...

Responsible for all collection activity associated with an assigned portfolio of accounts. Accurately complete day to day activities to meet performance objectives set by management.  Develop solid relationships with key internal contacts and external customers through an ongoing written and verbal dialog.

The Senior Analytics Engineer plays a vital role in building data integration and warehousing solutions that support the organization's success. They prepare enterprise data for analysis to inform business strategies, combining the skills of data analysts and engineers with a focus on creating data models and communicating insights.   Sr Analytics Engineer collaborate with data teams to develop datasets and tools that empower end-users to interpret and assess...

Reporting directly to Security Engineering Management and under the general supervision by Information Security Office Leadership, this role will be responsible for building, maintaining, and leading a secure development & engineering lifecycle, with continuous improvement to meet evolving security and compliance requirements including:   - Design, build, deploy and maintain security automation and orchestration...

TierPoint is looking for aspiring technology sales professionals to join our Business Development Team. Our Business Development Representatives execute integrated, multichannel B2B prospecting strategies, pitching our award-winning Hybrid IT & Cloud solutions. This role offers a base salary, uncapped performance-based monthly bonuses, daily and weekly sales incentives, and a clear path for long-term career development in the booming field of technology sales. This position will solely be dedicated to outbound leads and accounts, generating demand for...

The Senior Windows Engineer - Automation is a member of the OS and Automation team and will be responsible for automating, implementing and maintaining business platforms and services that drive efficiency and accuracy throughout the company. This role will work with a team of engineers and architects and key development and quality assurance personnel. We are looking for a self-starter who can successfully work across multiple levels – with customers, teammates, vendors, and executive leadership. The Senior Windows Engineer – Automation must possess a comprehensive understanding of IT infrastructure and DevOps skills combined with the ability to execute technical solutions that...

As an MEP Technician, the employee is responsible for providing technical assistance to TierPoint and its customers in the Data Center. The employee is responsible for the day-to-day maintenance and service of the electrical-mechanical systems supporting the Data Center. The employee will educate and train other TierPoint personnel on tasks related to the mechanical-electrical and plumbing systems and components. The employee will be primarily responsible for facility electrical/mechanical systems, documentation, and ongoing service and support. This position is critical, as failure of these systems to function properly would result in millions of dollars in lost revenue and damaged equipment as well as significant legal...