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Reporting directly to Security Engineering Management and under the general supervision by Information Security Office Leadership, this role will be responsible for building, maintaining, and ensuring the availability of our Elasticsearch and security application stacks. General duties will include, but are not limited to:
- Lead the design, deployment, patching, and maintenance of Elasticsearch, analytics, and automation infrastructure.
- Create and maintain application stack...
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The Operations Technician I require basic technical skills and capabilities. The ability to organize technical tasks, as well as the ability to develop a detail oriented technical problem-solving approach. This position requires someone who can identify issues independently and resolve issues with little to no supervision. A strong customer service background and experience dealing with customers is a must. General assignments will include, but are not limited to: entry-level technical tasks, cabinet prep, stock handling, racking servers, cable pulling and termination, cleaning, working around HVAC and electrical equipment and organizational tasks.
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The EOC Support Analyst requires basic systems administrative skills and capabilities as well as a strong customer service background. This position is responsible for receiving incoming calls and alerts regarding services for both internal and external customers. Calls, e-mails, or monitored events may require the creation and escalation of a thoroughly documented ticket. The analyst is also responsible for identifying critical issues and engaging key resources while gathering information needed to effectively escalate problems in a fast-paced environment. Analysts in this position will be working in a fast paced, and sometimes high-pressure, environment and as a part of a team which is staffed on a continual 24/7/365...
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The EOC Support Analyst requires basic systems administrative skills and capabilities as well as a strong customer service background. This position is responsible for receiving incoming calls and alerts regarding services for both internal and external customers. Calls, e-mails, or monitored events may require the creation and escalation of a thoroughly documented ticket. The analyst is also responsible for identifying critical issues and engaging key resources while gathering information needed to effectively escalate problems in a fast-paced environment. Analysts in this position will be working in a fast paced, and sometimes high-pressure, environment and as a part of a team which is staffed on a continual 24/7/365...
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We are seeking an Operations Technician I who will play a vital role in maintaining the smooth operations of our data center facilities. This position is ideal for a novice, IT professional who is eager to get hands-on experience in a dynamic, high-tech environment. We take pride in what we do and seeking someone equally as passionate in providing top-tier customer service knowing your positive contributions represent what we are all about.
General assignments will include, but are not limited to entry-level...
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The Operations Technician II role is ideal for someone who’s not only technically skilled but also thrives on solving complex challenges and finding innovative solutions. You’ll be at the center of activity, applying your technical expertise to keep systems running efficiently while continuously growing your skills. Daily responsibilities may include prepping cabinets, handling stock, racking servers, pulling cables, and managing alarms within a high-tech environment featuring advanced HVAC and electrical equipment. A strong customer service mindset is essential, as you’ll interact with customers to ensure their needs are met with professionalism and care.
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We are seeking an Operations Technician I who will play a vital role in maintaining the smooth operations of our data center facilities. This position is ideal for a novice, IT professional who is eager to get hands-on experience in a dynamic, high-tech environment. We take pride in what we do and seeking someone equally as passionate in providing top-tier customer service knowing your positive contributions represent what we are all about.
General assignments will include, but are not limited to entry-level...
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We are seeking an Operations Technician I who will play a vital role in maintaining the smooth operations of our data center facilities. This position is ideal for a novice, IT professional who is eager to get hands-on experience in a dynamic, high-tech environment. We take pride in what we do and seeking someone equally as passionate in providing top-tier customer service knowing your positive contributions represent what we are all about.
General assignments will include, but are not limited to entry-level...
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The Senior Client Executives grow the incredible roster of clients that TierPoint supports in the Tri-state area through personalized and comprehensive IT solutions. Sr. Client Executives are new client acquisition engines, identifying and pursuing prospects that would benefit from our guidance and management of complex IT infrastructures. You will work with IT leaders to develop customized IT solutions that help them with their digital transformation initiatives.
At TierPoint, success requires a unique combination of ambition,...
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TierPoint is seeking a Customer Success Manager (CSM) to focus on building, retaining and growing customer accounts. Ideal candidates can thrive with a high level of ambiguity and operate autonomously while maintaining a customer-centric approach. You will act as point-of-contact for clients,.with responsibility for proactively managing expectations and communications. With a constant focus on your customers’ business needs, you will work to improve overall account health, helping customers to realize maximum value from their TierPoint investment.
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As a Sales Support Associate, you will be a key member of our account support pods, ensuring a seamless quoting and ordering process. This fast-paced role is ideal for individuals who excel in dynamic environments and can turn ambiguity into clarity. Your ultimate goal is to collaborate with your team to accelerate the quote-to-order cycle and boost overall productivity. This position offers an excellent opportunity to build deep industry expertise and master sales strategies for the market’s leading Hybrid Cloud provider.
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We are seeking an Operations Technician I who will play a vital role in maintaining the smooth operations of our data center facilities. This position is ideal for a novice, IT professional who is eager to get hands-on experience in a dynamic, high-tech environment. We take pride in what we do and seeking someone equally as passionate in providing top-tier customer service knowing your positive contributions represent what we are all about.
General assignments will include, but are not limited to entry-level...
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We are seeking an Operations Technician I who will play a vital role in maintaining the smooth operations of our data center facilities. This position is ideal for a novice, IT professional who is eager to get hands-on experience in a dynamic, high-tech environment. We take pride in what we do and seeking someone equally as passionate in providing top-tier customer service knowing your positive contributions represent what we are all about.
General assignments will include, but are not limited to entry-level...
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Under the general supervision of the Director, ISMS, this position provides information security and compliance assistance through operations and controls analysis, policy and procedure development, risk assessments, and development/execution of remediation efforts.
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The EOC Support Analyst requires basic systems administrative skills and capabilities as well as a strong customer service background. This position is responsible for receiving incoming calls and alerts regarding services for both internal and external customers. Calls, e-mails, or monitored events may require the creation and escalation of a thoroughly documented ticket. The analyst is also responsible for identifying critical issues and engaging key resources while gathering information needed to effectively escalate problems in a fast-paced environment. Analysts in this position will be working in a fast paced, and sometimes high-pressure, environment and as a part of a team which is staffed on a continual 24/7/365...
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We are seeking a skilled and reliable MEP Technician to join our facilities team. The ideal candidate will have experience in Mechanical, Electrical, and Plumbing systems, and be responsible for the maintenance, repair, and installation of building services equipment. This role ensures all systems operate efficiently and safely in compliance with relevant codes and standards. As an MEP Technician, the employee is responsible for the day-to-day maintenance and service on the electrical - mechanical systems supporting the Data Center, including documentation of systems and ongoing service and support.
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The Senior Client Executives grow the incredible roster of clients that TierPoint supports through personalized and comprehensive IT solutions. Sr. Client Executives are new client acquisition engines, identifying and pursuing prospects that would benefit from our guidance and management of complex IT infrastructures. You will work with IT leaders to develop customized IT solutions that help them with their digital transformation initiatives.
At TierPoint, success requires a unique combination of ambition, resourcefulness, and...
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We are seeking an Operations Technician I who will play a vital role in maintaining the smooth operations of our data center facilities. This position is ideal for a novice, IT professional who is eager to get hands-on experience in a dynamic, high-tech environment. We take pride in what we do and seeking someone equally as passionate in providing top-tier customer service knowing your positive contributions represent what we are all about.
General...
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Under general supervision, serves as a Data and Reporting Analyst II on the Business Intelligence team, owning the development of dashboards, reporting, and financial analyses that enable business leaders to make data-driven decisions and contributing to AI development initiatives that advance enterprise analytics and automation. This role proactively partners with stakeholders across the enterprise to define metrics, translate business questions into reporting solutions, and deliver insights through automated, scalable data products. The analyst independently manages and continuously improves existing datasets and reporting to ensure reliable performance for end users, and collaborates on...
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A Certified Professional Engineer (CPE) with a focus on data centers manages the design, implementation, and ongoing operations of data center infrastructure, ensuring optimal performance, reliability, and security. This includes planning, project execution, troubleshooting, and collaborating with various teams to maintain peak operational...