The Life Cycle Management (LCM) Engineer I is responsible for remediation to customer environments. This includes but is not limited to physical, virtual, preventative upgrades, and vulnerability-related OS patching/upgrades. This position will require the ability to follow complicated instructions with a client-first mentality. This role requires a high attention to detail and the ability to be flexible to client needs, escalate to teams, leadership, and partners when appropriate, and drive change to complete remediations on time.  

At TierPoint, we are technologists, trendsetters, explorers, and creative minds who like to push the limits of imagination. We are seeking others who share our passion for technology, possess a never-ending curiosity to learn new things and work with cutting edge technology.     Our Enterprise Operations Support Analysts (EOC Support Analyst) provide real-time solutions to our enterprise clients around the clock. This is the perfect position to start your career and learn the ropes into the world of managed services...

At TierPoint, we are technologists, trendsetters, explorers, and creative minds who like to push the limits of imagination. We are seeking others who share our passion for technology, possess a never-ending curiosity to learn new things and work with cutting edge technology.     Our Enterprise Operations Support Analysts (EOC Support Analyst) provide real-time solutions to our enterprise clients around the clock. This is the perfect position to start your career and learn the ropes into the world of managed services...

The Senior Client Executives grow the incredible roster of clients that TierPoint supports through personalized and comprehensive IT solutions.  Sr. Client Executives are new client acquisition engines, identifying and pursuing prospects that would benefit from our guidance and management of complex IT infrastructures. You will work with IT leaders to develop customized IT solutions that help them with their digital transformation initiatives. At TierPoint, success requires a unique combination of ambition, resourcefulness, and...

Senior MEP Technician is responsible for the day-to-day maintenance and service on the electrical - mechanical systems supporting the Data Center. The ideal candidate will have an extensive background in mechanical, electrical, and plumbing systems, with the ability to troubleshoot, maintain, and repair a wide range of building systems to ensure safe and efficient operations. Educate and train other TierPoint personnel on tasks related to the mechanical-electrical systems and components. Responsible for facility electrical / mechanical systems, documentation and ongoing service and support.

The Operations Technician I require basic technical skills and capabilities. The ability to organize technical tasks, as well as the ability to develop a detail oriented technical problem solving approach. This position requires someone who can identify issues independently and resolve issues with little to no supervision. A strong customer service background and experience dealing with customers is a must. General assignments will include, but are not limited to: entry-level...

With a vast network of data centers, cloud pods, and IT experts, we are always seeking positive people to help propel our business forward... TierPoint is seeking a skilled Operations Specialist to join our team. Ideal candidates will have experience providing customer service in general receptionist/administrative duties. In this role you will have the opportunity to act as a point of contact for clients and assist with coordinating meetings both internally within different departments and with external clients. As well as monitoring security cameras.

The Operations Technician I require basic technical skills and capabilities. The ability to organize technical tasks, as well as the ability to develop a detail oriented technical problem solving approach. This position requires someone who can identify issues independently and resolve issues with little to no supervision. A strong customer service background and experience dealing with customers is a must. General assignments will include, but are not limited to: entry-level...

The Operations Technician I require basic technical skills and capabilities. The ability to organize technical tasks, as well as the ability to develop a detail oriented technical problem solving approach. This position requires someone who can identify issues independently and resolve issues with little to no supervision. A strong customer service background and experience dealing with customers is a must. General assignments will include, but are not limited to: entry-level...

TierPoint is seeking an Operations Specialist who will play a vital role in providing high quality customer service and supporting internal and external communication. Ideal candidates will have experience providing customer service in general receptionist/administrative duties. In this role you will have the opportunity to act as a point of contact for clients and assist with coordinating meetings both internally within different departments and with external clients. As well as monitoring security cameras. You must have the ability to work in a fast-paced and rapidly changing environment, independently with minimal direction while escalating urgent issues appropriately to...

The Operations Technician I require basic technical skills and capabilities. The ability to organize technical tasks, as well as the ability to develop a detail oriented technical problem solving approach. This position requires someone who can identify issues independently and resolve issues with little to no supervision. A strong customer service background and experience dealing with customers is a must. General assignments will include, but are not limited to: entry-level...

The Operations Technician I require basic technical skills and capabilities. The ability to organize technical tasks, as well as the ability to develop a detail oriented technical problem-solving approach. This position requires someone who can identify issues independently and resolve issues with little to no supervision. A strong customer service background and experience dealing with customers is a must. General assignments will include, but are not limited to: entry-level technical tasks, cabinet prep, stock handling, racking servers, cable pulling and termination, cleaning, working around HVAC and electrical equipment and organizational tasks.  

TierPoint’s Office Administrator will serve as the friendly face and welcome for all guests. This role will provide administrative support and coordination to ensure the efficient operation of the office daily. This includes answering phones, assisting employees in the local office, keeping inventory records, and replenishing office supplies as needed. Additionally, this role supports managers and employees through various tasks related to organization, communication, and other office-related events and requests. 

The Lead Operations Technician works independently identifying areas for improvement within the existing environment, developing and implementing recommendations for improvement. Responsible for mentoring other technical staff, consistently authors knowledge base articles and provides proactive solutions and serves as a backup for the local operations manager. Serve as an escalation point for all issues requiring engineering assistance. Responsibilities include maintaining at least one internal system and all relevant support documentation. Consistently demonstrate proficiency in resolving moderate to complex support problems.

The Operations Technician I require basic technical skills and capabilities. The ability to organize technical tasks, as well as the ability to develop a detail oriented technical problem solving approach. This position requires someone who can identify issues independently and resolve issues with little to no supervision. A strong customer service background and experience dealing with customers is a must. General assignments will include, but are not limited to: entry-level...

This is an intermediate-level cloud administration role focused on providing daily operational services while working to

The Operations Technician I require basic technical skills and capabilities. The ability to organize technical tasks, as well as the ability to develop a detail oriented technical problem solving approach. This position requires someone who can identify issues independently and resolve issues with little to no supervision. A strong customer service background and experience dealing with customers is a must. General assignments will include, but are not limited to: entry-level...

At TierPoint, we are technologists, trendsetters, explorers, and creative minds who like to push the limits of imagination. We are seeking others who share our passion for technology, possess a never-ending curiosity to learn new things, and work with cutting-edge technology.    The Sr. Manager of Growth Marketing will connect the strategy and execution of demand generation activities to attract potential customers and nurture them through...

Performs a variety of complex and non-routine clerical/processing functions in accordance with standard procedures in one or more of the following areas:, accounts payable, data analysis and process resolution.

Responsible for all collection activity associated with an assigned portfolio of accounts. Accurately complete day to day activities to meet performance objectives set by management.  Develop solid relationships with key internal contacts and external customers through an ongoing written and verbal dialog.