At TierPoint, we are technologists, trendsetters, explorers, and creative minds who like to push the limits of imagination. We are seeking others who share our passion for technology, possess a never-ending curiosity to learn new things, and work with cutting-edge technology.    The Sr. Manager of Growth Marketing will connect the strategy and execution of demand generation activities to attract potential customers and nurture them through...

The Senior Client Executives grow the incredible roster of clients that TierPoint supports in New England through personalized and comprehensive IT solutions.  Sr. Client Executives are new client acquisition engines, identifying and pursuing prospects that would benefit from our guidance and management of complex IT infrastructures. You will work with IT leaders to develop customized IT solutions that help them with their digital transformation initiatives. At TierPoint, success requires a unique combination of ambition,...

The HDS Customer Service Analyst is responsible for providing a quality customer experience to all HDS customers. Solutions supported by the HDS analyst include incident management, desktop support, and proprietary application support to customers globally. The Help Desk Service Analyst is the first line incident resolution and collaborates with Service Specialists to provide industry leading service all HDS customers.

The Operations Technician I position requires basic technical skills and capabilities. The ability to organize technical tasks, as well as the ability to develop a detail-oriented technical problem-solving approach. A strong customer service background is preferred.  General assignments will include, but are not limited to entry-level technical tasks, cabinet prep, inventory handling, racking servers, cable pulling and termination, cleaning, working around HVAC and electrical equipment and organizational tasks. 

The Operations Technician II position requires advanced technical skills and capabilities. The ability to organize technical tasks, as well as the ability to develop a detail oriented technical problem solving approach. This position requires someone who can identify issues independently and resolve complex issues with little to no supervision. This position will incrementally be responsible for supporting internal applications and systems. A strong customer service background...

TierPoint is looking for aspiring technology sales professionals to join our Business Development Team. Our Business Development Representatives execute integrated, multichannel B2B prospecting strategies, pitching our award-winning Hybrid IT & Cloud solutions. This role offers a base salary, uncapped performance-based monthly bonuses, daily and weekly sales incentives, and a clear path for long-term career development in the booming field of technology sales. This position will solely be dedicated to outbound leads and accounts, generating demand for...

The HDS Customer Service Analyst is responsible for providing a quality customer experience to all HDS customers. Solutions supported by the HDS analyst include incident management, desktop support, and proprietary application support to customers globally. The Help Desk Service Analyst is the first line incident resolution and collaborates with Service Specialists to provide industry leading service all HDS customers.

Reporting directly to Security Engineering Management and under the general supervision by Information Security Office Leadership, this role will be responsible for building, maintaining, and ensuring the availability of our Elasticsearch and security application stacks. General duties will include, but are not limited to: - Lead the design, deployment, patching, and maintenance of Elasticsearch, analytics, and automation infrastructure. - Create and maintain application stack...

At TierPoint, we are technologists, trendsetters, explorers, and creative minds who like to push the limits of imagination. We are seeking others who share our passion for technology, possess a never-ending curiosity to learn new things and work with cutting edge technology.     Our Enterprise Operations Support Analysts (EOC Support Analyst) provide real-time solutions to our enterprise clients around the clock. This is the perfect position to start your career and learn the ropes into the world of managed services...

TierPoint is looking for aspiring technology sales professionals to join our Business Development Team. Our Business Development Representatives execute integrated, multichannel B2B prospecting strategies, pitching our award-winning Hybrid IT & Cloud solutions. This role offers a base salary, uncapped performance-based monthly bonuses, daily and weekly sales incentives, and a clear path for long-term career development in the booming field of technology sales. 

The Data Center Manager (DCM) will be responsible for overseeing all aspects of data center and building operations across 4 sites including, 24x7 staffing, facility infrastructure testing and preventive maintenance, service delivery, quality assurance, adherence to corporate standards and processes, oversight of all hardware assets within the datacenter (internal and customer assets), and continuous improvement to operations within the data center.  Requires ability to manage multiple projects at once including coordinating work efforts of internal and external resources as needed. Can provide these functions with minimal direct supervision.

The Operations Technician I require basic technical skills and capabilities. The ability to organize technical tasks, as well as the ability to develop a detail oriented technical problem solving approach. This position requires someone who can identify issues independently and resolve issues with little to no supervision. A strong customer service background and experience dealing with customers is a must. General assignments will include, but are not limited to: entry-level technical tasks, cabinet prep, stock...

The Senior Client Executives grow the incredible roster of clients that TierPoint supports in North Carolina through personalized and comprehensive IT solutions.  Sr. Client Executives are new client acquisition engines, identifying and pursuing prospects that would benefit from our guidance and management of complex IT infrastructures. You will work with IT leaders to develop customized IT solutions that help them with their digital transformation initiatives. At TierPoint, success requires a unique combination of ambition,...

The Senior Client Executives grow the incredible roster of clients that TierPoint supports in Florida through personalized and comprehensive IT solutions.  Sr. Client Executives are new client acquisition engines, identifying and pursuing prospects that would benefit from our guidance and management of complex IT infrastructures. You will work with IT leaders to develop customized IT solutions that help them with their digital transformation initiatives. At TierPoint, success requires a unique combination of ambition,...

The HDS Customer Service Analyst is responsible for providing a quality customer experience to all HDS customers. Solutions supported by the HDS analyst include incident management, desktop support, and proprietary application support to customers globally. The Help Desk Service Analyst is the first line incident resolution and collaborates with Service Specialists to provide industry leading service all HDS customers.

Our Staff Accountant will compile financial information, processes journal entries, reconciles accounts, prepares reports and analyzes financial data. Some familiarity with and an awareness of the laws and regulations that apply to an accounting function are required to ensure compliance. This person will possess knowledge of the Company's financial accounting systems. On a regular and continuous basis, exercises administrative judgment and assumes responsibility for decisions, consequences, and results having an impact on people, costs, and/or quality of service within the functional area.  

With a vast network of data centers, cloud pods, and IT experts, we are always seeking positive people to help propel our business forward... TierPoint is seeking a skilled Operations Specialist to join our team. Ideal candidates will have experience providing customer service in general receptionist/administrative duties. In this role you will have the opportunity to act as a point of contact for clients and assist with coordinating meetings both internally within different departments and with external clients. As well as monitoring security cameras. You must have the ability to work in a fast-paced and rapidly changing environment, independently with minimal direction...

As a MEP Technician II, the employee is responsible for providing technical assistance to TierPoint and its customers in the Data Center. The employee is responsible for the day-to-day maintenance and service on the electrical - mechanical systems supporting the Data Center. The employee will educate and train other TierPoint personnel on tasks related to the mechanical-electrical systems and components. The employee will be primarily responsible for facility electrical / mechanical systems, documentation and ongoing service and support. This position is critical, as failure of these systems to function properly would result in millions of dollars in lost revenue and damaged equipment as well as...

We are seeking an experienced and dynamic Sr. Director of Customer Success to lead our newly formed Client Success team. The ideal candidate will drive efforts to reduce time to

TierPoint is seeking a Customer Success Manager (CSM) to focus on building, retaining and growing customer accounts. Ideal candidates can thrive with a high level of ambiguity and operate autonomously while maintaining a customer-centric approach. You will act as point-of-contact for clients,.with responsibility for proactively managing expectations and communications. With a constant focus on your customers’ business needs, you will work to improve overall account health, helping customers to realize maximum value from their TierPoint investment.