The Engineer, Identity & Access Management is a member of the Identity & Access Management Engineering team, which is a critical function of a larger Infrastructure Engineering organization.  This role will focus on implementing, automating, and maintaining all identity and access management business platforms and services. This role will work alongside a team of engineers and architects as well as key development and quality assurance personnel. We are looking for a self-starter who can successfully work across multiple levels – with customers, teammates, vendors, and executive leadership. The Engineer – Identity & Access Management will possess a basic...

TierPoint is looking for a motivated Security Sales Specialist. The TierPointSecurity

TierPoint is looking for a motivated Security Sales Specialist. The TierPointSecurity

The Operations Technician I position requires basic technical skills and capabilities. The ability to organize technical tasks, as well as the ability to develop a detail-oriented technical problem-solving approach. A strong customer service background is preferred. General assignments will include, but are not limited to entry-level technical tasks, cabinet prep, inventory handling, racking servers, cable pulling and termination, cleaning, working around HVAC and electrical equipment and organizational tasks.

The EOC Team Lead is responsible forboth providing a quality customer experience to TierPoint clients andguiding our employees toprovide...

The Operations Technician II position requires advanced technical skills and capabilities. The ability to organize technical tasks, as well as the ability to develop a detail-oriented technical problem-solving approach. This position requires someone who can identify issues independently and resolve complex issues with little to no supervision. This position will incrementally be responsible for supporting internal applications and systems. A strong customer service background and experience dealing with customers is a must. General assignments will include but are not limited to intermediate-level technical tasks, cabinet prep, stock handling, racking servers, cabling pulling, troubleshooting, server...

The Operations Technician I position requires basic technical skills and capabilities. The ability to organize technical tasks, as well as the ability to develop a detail-oriented technical problem-solving approach. A strong customer service background is preferred.  General assignments will include, but are not limited to entry-level technical tasks, cabinet prep, inventory handling, racking servers, cable pulling and termination, cleaning, working around HVAC and electrical equipment and organizational tasks. 

The HDS Customer Service Analyst is responsible for providing a quality customer experience to all HDS customers. Solutions supported by the HDS analyst include incident management, desktop support, and proprietary application support to customers globally. The Help Desk Service Analyst is the first line incident resolution and collaborates with Service Specialists to provide industry leading service all HDS customers.

We are looking for an experienced Search Engine Optimization professional to join the digital marketing team to build a world-class SEO function that will accelerate growth and brand awareness.

The Operations Technician II position requires advanced technical skills and capabilities. The ability to organize technical tasks, as well as the ability to develop a detail-oriented technical problem-solving approach. This position requires someone who can identify issues independently and resolve complex issues with little to no supervision. This position will incrementally be responsible for supporting internal applications and systems. A strong customer service background and experience dealing with customers is a must. General assignments will include but are not limited to intermediate-level technical tasks, cabinet prep, stock handling, racking servers, cabling pulling,...

TierPoint is looking for aspiring technology sales professionals to join our Business Development Team. Our Business Development Representatives execute integrated, multichannel B2B prospecting strategies, pitching our award-winning Hybrid IT & Cloud solutions. This role offers a base salary, uncapped performance-based monthly bonuses, daily and weekly sales incentives, and a clear path for long-term career development in the booming field of technology sales. This position will solely be dedicated to outbound leads and accounts, generating demand for...

The Customer Success Renewal Analyst will be responsible for consolidating, analyzing, and forecasting contract renewal data to develop a proactive, data-driven renewal strategy. This role requires gathering, cleansing, and synthesizing data from multiple systems,

The Cost Analyst will play a crucial role in evaluating and optimizing financial performance. Their primary responsibility is to analyze costs associated with data center operations, and managed services. We are seeking a meticulous and analytical Cost Analyst to join our financial operations team. The ideal candidate will have experience in financial analysis within the data center, managed services, or service integration sectors. This role involves analyzing financial data, preparing reports, and providing insights to support strategic decision-making, as well as maintaining product cost models to ensure continued relevancy.  

The Operations Technician I require basic technical skills and capabilities. The ability to organize technical tasks, as well as the ability to develop a detail oriented technical problem solving approach. This position requires someone who can identify issues independently and resolve issues with little to no supervision. A strong customer service background and experience dealing with customers is a must. General assignments will include, but are not limited to: entry-level technical tasks, cabinet prep, stock...

The Sales Support Associate is responsible for supporting our regional sales teams and providing superior customer support on questions regarding Billing, Service Changes, and basics of Customer Contractual Obligations. The primary goal is become an expert in our sales process and systems, developing the skills needed to research and troubleshoot specific Customer issues or understand how to facilitate an answer from other TierPoint departments. Ultimately, the Sales Support Associate’s goal is to support the inside and outside sales teams by increasing their selling time and to better and more quickly service TierPoint’s clients. This position provides an opportunity to gain industry knowledge and learn to sell leading edge solutions for the...

As an MEP Technician, the employee is responsible for providing technical assistance to TierPoint and its customers in the Data Center. The employee is responsible for the day-to-day maintenance and service of the electrical-mechanical systems supporting the Data Center. The employee will educate and train other TierPoint personnel on tasks related to the mechanical-electrical and plumbing systems and components. The employee will be primarily responsible for facility electrical/mechanical systems, documentation, and ongoing service and support. This position is critical, as failure of these systems to function properly would result in millions of dollars in lost revenue and damaged equipment as well as significant legal...

This is an operations role largely responsible for providing 24x7x365 support to our Windows OS managed customer base located in TierPoint datacenters and Cloud environments across the nation. We are seeking a skilled technical resource that thrives on supporting diverse environments while delivering superb customer service. This position requires the desire and discipline to be able to identify and troubleshoot issues in a variety of customer environments.  Members of the Windows Engineering group are expected to be able to drive alarm notifications and client submitted tickets to resolution while working with the customer in a professional and client-first environment.

The Senior Engineer, Identity & Access Management is a member of the Identity & Access Management Engineering team, which is a critical function of a larger Infrastructure Engineering organization.  This role will focus on implementing, automating, and maintaining all identity and access management business platforms and services. This role will work alongside a team of engineers and architects as well as key development and quality assurance personnel. We are looking for a self-starter who can successfully work across multiple levels – with customers, teammates, vendors, and executive leadership. This engineer must possess a comprehensive understanding of IT...

TierPoint is looking for aspiring technology sales professionals to join our Business Development Team. Our Business Development Representatives execute integrated, multichannel B2B prospecting strategies, pitching our award-winning Hybrid IT & Cloud solutions. This role offers a base salary, uncapped performance-based monthly bonuses, daily and weekly sales incentives, and a clear path for long-term career development in the booming field of technology sales. This position will solely be dedicated to outbound leads and accounts, generating demand for...

TierPoint is looking for aspiring technology sales professionals to join our Business Development Team. Our Business Development Representatives execute integrated, multichannel B2B prospecting strategies, pitching our award-winning Hybrid IT & Cloud solutions. This role offers a base salary, uncapped performance-based monthly bonuses, daily and weekly sales incentives, and a clear path for long-term career development in the booming field of technology sales. This position will solely be dedicated to outbound leads and accounts, generating demand for...