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The Talent Business Partner is responsible for relationship building first and foremost. This person serves as a face and experience for the organization. Creating a cohesive, collaborative, and seamless partnership with internal customers, as well as prospective and new employees is of the utmost priority. They are responsible for the full life-cycle experience of all who join the team and seek to hire.
This position must possess considerable skill in interviewing...
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Senior Advisor, Cloud Sales is a senior, field‑aligned role focused on accelerating TierPoint’s public cloud growth through deep partnership with AWS and Microsoft field organizations. This role serves as a strategic liaison between TierPoint and hyperscaler sellers—building mindshare, enabling co‑sell motions, and ensuring shared opportunities progress efficiently through aligned execution.
Reporting to the Vice President of Sales, the Senior Advisor is responsible for shaping and advancing hyperscaler‑sourced pipeline through joint account planning, field engagement, and close coordination across sales, solutions,...
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The Operations Technician II role is ideal for someone who’s not only technically skilled but also thrives on solving complex challenges and finding innovative solutions. You’ll be at the center of activity, applying your technical expertise to keep systems running efficiently while continuously growing your skills. Daily responsibilities may include prepping cabinets, handling stock, racking servers, pulling cables, and managing alarms within a high-tech environment featuring advanced HVAC and electrical equipment. A strong customer service mindset is essential, as you’ll interact with customers to ensure their needs are met with professionalism and care.
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TierPoint is looking for a motivated Public Cloud Sales Specialist to join TierPoint’s Cloud Practice. The TierPoint Cloud Practice enables customers’ digital transformation journeys with best practices, innovation and, technical leadership for adoption of TierPoint Cloud services. You will work as a member of the TierPoint Sales team to consult with customer and outline solutions that solve the customer’s business and IT challenges. The position is a remote position, and you will work with Sales teams in all of TierPoint’s markets. In addition, you will serve a critical role in the pre-sales organization and will be a senior level position that supports our direct and channel...
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We are seeking an Operations Technician I who will play a vital role in maintaining the smooth operations of our data center facilities. This position is ideal for a novice, IT professional who is eager to get hands-on experience in a dynamic, high-tech environment. We take pride in what we do and seeking someone equally as passionate in providing top-tier customer service knowing your positive contributions represent what we are all about.
General assignments will include, but are not limited to entry-level...
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The Sr. Channel Sales Manager wins, maintains, and expands relationships with new and assigned channel partners. The Channel Manager is responsible for achieving sales, profitability and partner recruitment objectives in their geographic market. The Sr. Channel Sales Manager reports to the AVP Channel Sales.
Note: This is a home office based role however, only local candidates in the Pennsylvania, Virginia, Maryland, Washington D.C., North Carolina & South Carolina markets will be considered.
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Responsible for the accuracy and integrity of the TierPoint’s fixed assets. Compiles financial information, processes journal entries, reconciles accounts, prepares reports and analyzes financial data.
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The Operations Technician II role is ideal for someone who’s not only technically skilled but also thrives on solving complex challenges and finding innovative solutions. You’ll be at the center of activity, applying your technical expertise to keep systems running efficiently while continuously growing your skills. Daily responsibilities may include prepping cabinets, handling stock, racking servers, pulling cables, and managing alarms within a high-tech environment featuring advanced HVAC and electrical equipment. A strong customer service mindset is essential, as you’ll interact with customers to ensure their needs are met with professionalism and care.
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We are seeking an Operations Technician I who will play a vital role in maintaining the smooth operations of our data center facilities. This position is ideal for a novice, IT professional who is eager to get hands-on experience in a dynamic, high-tech environment. We take pride in what we do and seeking someone equally as passionate in providing top-tier customer service knowing your positive contributions represent what we are all about.
General assignments will include, but are not limited to entry-level...
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The EOC Analyst requires basic systems administrative skills and capabilities as well as a strong customer service background. This position is responsible for receiving incoming calls and alerts regarding services for both internal and external customers. Calls, e-mails, or monitored events may require the creation and escalation of a thoroughly documented ticket. The analyst is also responsible for identifying critical issues and engaging key resources while gathering information needed to effectively escalate problems in a fast-paced environment. Analysts in this position will be working in a fast paced, and sometimes high-pressure, environment and as a part of a team which is staffed on a continual 24/7/365 basis.
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At TierPoint, we deliver secure, reliable, and scalable infrastructure solutions that power our customers’ most critical applications. We’re looking for a Customer Service Specialist to join our team and help ensure a seamless experience across the customer lifecycle.
This role serves as a key point of contact for customer inquiries related to billing, contracts, and account activity. You’ll work across internal teams to drive timely resolution of issues, maintain strong customer relationships, and contribute to continuous improvement efforts that enhance both customer experience and operational performance.
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The EOC Analyst requires basic systems administrative skills and capabilities as well as a strong customer service background. This position is responsible for receiving incoming calls and alerts regarding services for both internal and external customers. Calls, e-mails, or monitored events may require the creation and escalation of a thoroughly documented ticket. The analyst is also responsible for identifying critical issues and engaging key resources while gathering information needed to effectively escalate problems in a fast-paced environment. Analysts in this position will be working in a fast paced, and sometimes high-pressure, environment and as a part of a team which is staffed on a continual 24/7/365 basis.
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The Sales Enablement Intern will support the Sales Enablement and Marketing teams by improving content governance, optimizing sales tools, and assisting with learning systems.
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We are seeking a skilled and reliable MEP Technician to join our facilities team. The ideal candidate will have experience in Mechanical, Electrical, and Plumbing systems, and be responsible for the maintenance, repair, and installation of building services equipment. This role ensures all systems operate efficiently and safely in compliance with relevant codes and standards. As an MEP Technician, the employee is responsible for the day-to-day maintenance and service on the electrical - mechanical systems supporting the Data Center, including documentation of systems and ongoing service and support.
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This Sr Director, Assistant Controller is responsible for the accounting and reporting functions of the company to ensure timely and reliable financial reporting and oversee a comprehensive set of controls and budgets designed to mitigate risk, enhance the accuracy of the company’s reported financial results, and ensure that reported results comply with generally accepted accounting principles.
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The Senior Client Executives grow the incredible roster of clients that TierPoint supports in the Tri-state area through personalized and comprehensive IT solutions. Sr. Client Executives are new client acquisition engines, identifying and pursuing prospects that would benefit from our guidance and management of complex IT infrastructures. You will work with IT leaders to develop customized IT solutions that help them with their digital transformation initiatives.
At TierPoint, success requires a unique combination of ambition,...
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The Senior Client Executives grow the incredible roster of clients that TierPoint supports through personalized and comprehensive IT solutions. Sr. Client Executives are new client acquisition engines, identifying and pursuing prospects that would benefit from our guidance and management of complex IT infrastructures. You will work with IT leaders to develop customized IT solutions that help them with their digital transformation initiatives.
At TierPoint, success requires a unique combination of ambition, resourcefulness, and...
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MEP Technician II is responsible for the day-to-day maintenance and service on the electrical - mechanical systems supporting the Data Center. The ideal candidate will have an extensive background in mechanical, electrical, and plumbing systems, with the ability to troubleshoot, maintain, and repair a wide range of building systems to ensure safe and efficient operations. Educate and train other TierPoint personnel on tasks related to the mechanical-electrical systems and components. Responsible for facility electrical/mechanical systems, documentation and ongoing service and support.
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TierPoint is seeking an Operations Specialist who will play a vital role in providing high quality customer service and supporting internal and external communication. Ideal candidates will have experience providing customer service in general administrative duties. In this role you will have the opportunity to act as a point of contact for clients, vendors, and internal team members. You must have the ability to work in a fast-paced and rapidly changing environment while escalating urgent issues appropriately to senior staff. An understanding of your role as it relates to the functioning of day-to-day operations will also be critical.
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We are seeking an Operations Technician I who will play a vital role in maintaining the smooth operations of our data center facilities. This position is ideal for a novice, IT professional who is eager to get hands-on experience in a dynamic, high-tech environment. We take pride in what we do and seeking someone equally as passionate in providing top-tier customer service knowing your positive contributions represent what we are all about.
General assignments will include, but are not limited to entry-level...